We collect information that you voluntarily provide as well as limited technical data generated when you browse the site.

• Business contact details such as your name, email address, phone number, organization, and role when you submit the contact form or email us.
• Context you choose to share about your certification or licensure program, including project goals, timelines, or challenges.
• Technical data captured automatically, such as IP address, browser type, device characteristics, and referring URLs, which help us secure and maintain the site.

We also receive aggregated insights from Google Analytics (including page views, approximate geolocation, device information, and on-site interactions) tied to pseudonymous identifiers rather than directly to your name.

The data we collect allows us to maintain the site and respond effectively to inquiries.

• Provide answers to questions, schedule consultations, and continue conversations you initiate.
• Operate, monitor, and improve the website, including diagnosing performance or security issues.
• Analyze aggregated usage patterns to understand which resources are most helpful to credentialing teams.
• Protect the site, our business, and other users from fraud, abuse, or unlawful activity.

We use Google Analytics 4 to understand how visitors engage with our pages. Google may collect device identifiers, cookie data, and interactions to provide us with aggregated reports.

Google Signals is enabled, which means Google can provide cross-device and demographic reporting when visitors are signed into a Google account with Ads Personalization enabled. Reports that HCS receives remain aggregated and do not reveal individual identities.

You can opt out of analytics tracking by installing the Google Analytics Opt-out Browser Add-on, adjusting Ads Personalization settings, or clearing/blocking cookies in your browser.

We work with trusted service providers for hosting, analytics, email delivery, and the contact form (which uses Firebase protections such as App Check and reCAPTCHA).

These partners only receive the limited information necessary to perform their services and are contractually restricted from using the data for other purposes. We may also disclose information if required by law or to enforce our agreements.

We employ administrative, technical, and organizational safeguards designed to keep inquiry data secure. No method of transmission or storage is completely secure, so please share only what is necessary for your request.

Contact submissions are retained only as long as needed to respond and maintain accurate business records, unless a longer retention period is required by law or by an active client engagement.

You may request action on your personal information at any time.

• Access the information you previously shared with us.
• Ask us to correct or update inaccurate details.
• Request deletion of inquiry data, subject to legal or contractual obligations that require retention.
• Opt out of marketing communications or analytics as described above.

Our operations are based in the United States. If you access the site from another country, you consent to the transfer and processing of your information in the U.S., which may have different data-protection laws than your jurisdiction.

The site is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. When we post updates, we will revise the date below.

For privacy questions or requests, please visit our contact page to reach the HCS team.