Hanchar Consulting Services, LLC (HCS) offers comprehensive support for certification and licensure programs. Our expertise covers the full lifecycle of credentialing—from program design and accreditation through governance, exam development, and long-term maintenance. We work with organizations at every stage, from those building their first certification to established programs sustaining multiple accredited credentials.
Our Specialties
Accreditation
Guiding organizations through accreditation with NCCA and ISO/IEC 17024
- Planning and submitting initial accreditation applications
- Conducting compliance audits and annual reporting
- Preparing for reaccreditation and aligning with updated standards
- Providing ongoing support to maintain accreditation between review cycles
Governance
Helping organizations build credible and accreditation-ready certification governance structures
- Formation and structuring of governing boards
- Development of charters and bylaws
- Documentation of accreditation-aligned policies and procedures
Examinations
Ensuring exams are psychometrically sound and legally defensible
- Overseeing Job Task Analyses (JTAs) and creation of exam content outlines
- Developing and reviewing items, including AI-assisted item writing
- Recruiting and training item writers and reviewers through workshops
- Managing item banks and assembling exam forms
Psychometrics
Collaborating with psychometricians and vendors to ensure quality and accreditation compliance
- Overseeing psychometric analyses, validity studies, and standard setting
- Monitoring item and form performance through ongoing statistical review
- Advising on data interpretation and continuous exam improvement
Operations
Assisting certifying organizations in creating efficient, accreditation-ready operation systems
- Designing registration and application procedures
- Developing recertification and continuing education processes
- Selecting and overseeing vendors for exam maintenance and administration
- Documenting processes and integrating operational systems
Research & Development
Supporting new credential development through feasibility studies and evidence-based design
- Researching markets and analyzing stakeholders
- Conducting feasibility and sustainability studies
- Benchmarking against comparable credentials
- Developing early frameworks and policies
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